1. Who we are
Zoom Ventures Ltd ("Zoom Ventures", "we", "us") is a venture capital firm registered in the Dubai International Financial Centre (DIFC), United Arab Emirates, with offices in Dubai and Johannesburg. We are the controller of personal data processed through this website and in the ordinary course of evaluating investments and managing our funds.
Where we act as an investor in a portfolio company, that company is an independent controller of its own data. This policy does not cover its processing.
2. What we collect
Information you give us
- Identity and contact details — name, email address, telephone number, company and role.
- Pitch materials — decks, financial models, cap tables, customer and market data you choose to send.
- Investor information — mandate, ticket size, entity details and accreditation information provided by prospective limited partners.
- Correspondence — emails, meeting notes and records of calls with our team.
Information we collect automatically
- Technical data such as IP address, browser type, device type, referring page and pages visited.
- Aggregated analytics about how the website is used. We do not use advertising trackers.
Information from third parties
- References, public registers, company filings, and publicly available professional profiles, used as part of investment diligence.
3. How we use personal data
- To assess and respond to founder pitches and investment enquiries.
- To conduct diligence, including reference and background checks where lawful.
- To manage our funds, cap tables, investor reporting and regulatory obligations.
- To communicate with founders, co-investors, limited partners and portfolio companies.
- To operate, secure and improve this website.
- To comply with applicable law, including anti-money-laundering and sanctions screening.
We do not sell personal data, and we do not use it for automated decision-making that produces legal or similarly significant effects.
4. Lawful bases for processing
Depending on the activity and the law that applies to you, we rely on one or more of the following bases: performance of a contract or steps prior to a contract; our legitimate interests in operating a venture capital business and evaluating investments; compliance with legal obligations; and consent, where we specifically ask for it.
Where we rely on legitimate interests, we balance those interests against your rights and expectations. You may object to that processing at any time.
5. Who we share data with
- Service providers that host our website, email, document management and analytics systems, under written data-processing terms.
- Professional advisers — lawyers, auditors, fund administrators and accountants.
- Co-investors and syndicate partners, where necessary to evaluate or complete a transaction, and subject to confidentiality.
- Regulators, courts and law enforcement where we are legally required to disclose.
- Potential acquirers in a corporate transaction, subject to appropriate confidentiality.
Our service providers may process data outside your country. Where that happens we use appropriate safeguards, including standard contractual clauses, and require equivalent protection.
6. Retention
Pitch materials are retained for up to three years from our last interaction, so that we can consider you for a later round. Investment, fund and investor records are retained for the life of the relevant fund plus seven years, as required by financial regulation and for the establishment or defence of legal claims. Website analytics are retained in aggregated form for up to twenty-six months.
7. Security
We use access controls, encryption in transit, encrypted storage, vendor due diligence and least-privilege access to protect personal data. No system is perfectly secure; if a breach affects your rights, we will notify you and the relevant authority as required by law.
8. Your rights
Subject to applicable law, you may:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion where we no longer have a lawful reason to keep it.
- Object to, or request restriction of, certain processing.
- Request portability of data you provided to us.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, email [email protected]. We may need to verify your identity before acting, and we aim to respond within thirty days.
9. Cookies
This website uses only strictly necessary cookies and privacy-preserving, aggregated analytics. We do not use cookies to build advertising profiles or to track you across other websites. You can block cookies in your browser settings; the site will continue to work.
10. Contact
Questions about this policy or our processing can be sent to:
Zoom Ventures Ltd
Gate Avenue, Level 4, DIFC, Dubai, United Arab Emirates
[email protected]
We may update this policy from time to time. Material changes will be reflected in the date at the top of this page.